Terms - Prepay Add-Ons
Prepay Plus Perks Add-Ons
1. Not all Prepay Add-Ons or deals are available on all Prepay Plus Plans. Eligibility of Add-Ons is based on which Plan that you are on. Check which deals or Add-Ons your Plan is eligible for, view validity and entitlements through the My One NZ App, online in My One NZ or call 777.
2. Add-Ons validity:
| Duration | Description |
| 1 day | Full 24 hours |
| 1 week | 7 days |
| 28 days | Full 28 days for One NZ Passes |
| 1 month | Duration varies based on the month (28 - 31 days) |
| 3 months | 90 days (3 x 30 days) |
| 6 months | 180 days (6 x 30 days) |
| $3 Burst | Full 24 hours |
| Weekends | From Friday 7pm until Monday 7am |
| Off-Peak | From 7pm until 7am the next day |
| One-Off | Active immediately upon purchase and expire at 11.59pm on their end date. |
3. Once your Add-On has expired, any unused minutes, TXTs or data will be removed from your account.
$3 Burst Add-On
4. You can buy the $3 Burst Add-On on One NZ’s Prepay Plus Starter, Rollover and Endless Starter, Endless Plus and Unlimited Plans.
5. Buy a $3 Burst Add-On and get unlimited max speed data, unlimited minutes and unlimited TXTs to standard NZ & Australian mobile and landline numbers for 24 hours.
6. The $3 Burst Add-On cannot be stacked with any other Add-On.
7. The $3 Burst Add-On expires 24 hours after it has been purchased. For example, if you purchase a $3 Burst Add-On on 20/11/2025 at 8:24am, it will expire on 21/11/2025 at 8:24am.
8. One NZ’s Fair Use policy applies.
International Add-On
9. The International Add-On gives you 250 anytime minutes and 50 TXTs to use between Canada, China, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Korean Republic, Macau, Malaysia, Philippines, Portugal, Singapore, South Africa, Spain, Thailand, UK and the USA.
10. The International Add-On is included on Prepay Endless Plus and Prepay Unlimited Plans. If you renew your Prepay Endless Plus or Prepay Unlimited Plan, the International Add-On will continue each month until you pause, change or cancel your Plan. You will lose any included minutes and TXTs that you have not used at the end of each month.
11. The International Add-On is available to purchase on Prepay Starter, Prepay Rollover and Prepay Endless Starter Plans. You can only purchase an International Add-On if you are the account holder or are authorised to make changes on the account. The International Add-On is charged upon purchase. Please see the Add-On details contained within the My One NZ app or self-service portal for more details.
12. You can use the included International Add-On minutes and TXTs at any time of the day in New Zealand.
13. You will lose any included minutes and TXTs that you have not used when the International Add-On expires.
14. A minimum of one minute will be deducted from your included International Add-On minutes for each call that you make.
15. You can only have one International Add-On your account at a time.
16. Once you have used up the included TXTs, any additional TXTs and TXTs that you send to countries not included in the International Add-on will be charged at the standard international rates of your plan.
17. Once you have used up all the included minutes, any additional minutes and minutes that you use to call countries not included in the International Add-On will be charged at the standard international rate of your Plan.
18. The International Add-On doesn't apply when you're roaming overseas. Roaming charges apply.
General
19. If you change your Prepay Plus Plan to Pay & Go or Travel SIM to a Prepay Plus Plan, you will lose any current Add-Ons.
20. One NZ may withdraw or amend Add-On offers at any time.
MyFlex Prepay Add-Ons
On 24 September 2025, we made some updates to our terms and conditions. You can refer to the previous terms here.
1. Not all MyFlex Prepay Add-Ons or deals are available on all Prepay Plans. Eligibility of Add-Ons is based on the Plan that you are on. To check which deals or add-ons your Plan is eligible for, view validity and entitlements through the My One NZ App, or online in My One NZ or by calling 777.
2. Add-Ons validity:
| Duration | Description |
| 1 day | Full 24 hours |
| 1 week | 7 days |
| 3 months | 90 days (3 x 30 days) |
| 6 months | 180 days (6 x 30 days) |
| Weekends | From Friday 7pm until Monday 7am |
| Off-Peak | From 7pm until 7am the next day |
| One-Off | Active immediately upon purchase and expire at 11.59pm on their end date. |
3. Once expired, any unused minutes, TXTs or data will be removed.
4. If you change your Prepay Plan or cease to be a Prepay customer you will lose any current Add-Ons.
5. One NZ reserves the right to cease making Add-On offers or to modify any terms relating to offers at any time.
6. The following abbreviations apply: "int" refers to international and "wknd" refers to weekend.
7. One NZ’s General Customer Terms and Mobile Terms apply.
Find our current Add-ons for prepay plans here.