On 15 July 2024, we made some changes to our $10 International Add-on Terms and Conditions. You can find the previous terms here.

1. Only available if you are a One New Zealand Pay Monthly customers on a Small Endless Mobile, Medium Endless Mobile, One Plan™, Endless Business Team Plan Large (From 22 August 2024) or One Team Plan ™. Also available on Medium Plan Companions and One Plan Companions.

2. Included at no extra cost for customers who joined or re-signed from 24 August 2021 on a Pay Monthly Medium Endless Mobile plan, One Plan™ and Companions. Add-on available to purchase on Pay Monthly Small Endless Mobile plans.

3. If you purchase the International Add-On, you will get 250 Anytime minutes and 50 TXTs to standard numbers to use between Canada, China, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Korean Republic, Macau, Malaysia, Philippines, Portugal, Singapore, South Africa, Spain, Thailand, UK and USA.

4. You can only purchase an International Add-On if you are the account holder or are authorised to make changes on the account.

5. The Add-On is charged when you activate it, and is paid one month in advance. Your Add-On will recur every billing month until you cancel it, or it is removed.

6. If you activate the International Add-On part way through your current billing month, you will be charged for the rest of that month, and the next month in advance.

7. You can use the included Add-On minutes and TXTs at any time of the day in NZ.

8. You will lose any included mins and TXTs that you have not used by the end of the billing month.

9. A minimum of one minute will be deducted from your included minutes, for each call that you make.

10. You may have only one International add-on at a time.

11. You can monitor your minutes and TXTs usage on the My One NZ app.

12. Once you have used up the included TXTs, any additional TXTs, and TXTs that you send to countries not included in the add-on, are charged at the standard international rates of your plan.

13. Once you have used up all the included minutes, any additional minutes, and minutes that you use to call countries not included in the add-on, are charged at the standard international rate of your plan.

14. This add-on doesn't apply when you're roaming overseas. Roaming charges apply