Terms - Endless Mobile
Unless otherwise stated, all prices exclude GST. Business Terms apply, see one.nz/legal/business-terms.
Endless Business mobile plans: Speeds reduced to a maximum of 1.2Mbps after Max Speed data allowance exceeded. Endless calls and TXTs to standard NZ & Aus numbers (i.e. no short codes or MMS/PXT). Mobile use only. Business fair use and terms apply, see one.nz/business/mobile-plans.
Endless Team plans (Open Term): Minimum of 5 Team Plans required. Total monthly cost is $38 per person (Endless Team Plan Small), $41 per person (Endless Team Plan Medium), $46 per person (Endless Team Plan Large) or $56 per person (One Team Plan™). Speeds reduced to a maximum of 1.2 Mbps after Max Speed data allowance exceeded. Max SD streaming at all times. Endless calls and TXTs to standard NZ & Aus numbers (i.e no short codes or MMS/PXT). Mobile use only. Business fair use and terms apply, see one.nz/business/mobile-plans/#plans-for-5-people-or-more.
One Plan™ & One Team Plan™: Endless calls & TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Mobile use only. Business fair use and terms apply, see one.nz/business/mobile-plans.
Companions: Buy one $56.52 (excl. GST) per month Medium mobile plan and add up to 3 Companion plans for $30.43 excl. GST each per month, or buy one $73.91 (excl. GST) per month One Plan™ and add up to 3 Companion plans for $34.78 (excl. GST) each per month. Companions must be on the same billing account and plan type must be the same as the Primary plan (e.g. all One Plan™ plans). The Primary plan account holder is liable for all charges including the cost of each plan. Companion plans are not available through the Online store. Mobile use only. Business fair use and terms apply, see one.nz/business/mobile-plans.
Endless Data-Only plans: Only for use in laptops, iPads and tablets. Speeds reduced to a maximum of 1.2Mbps after Max Speed data allowance exceeded. The amount of your full Max Speed data allowance varies depending on which plan you have selected. Hotspot is not included. Casual rates apply for TXT and PXT messages. Business fair use and terms apply, see one.nz/business/mobile-plans/#data-only-plans.
Enterprise Team Plan: Minimum of 1000 Enterprise Team Plans required. Total monthly cost is $42 per person. We will periodically review your data usage and might adjust the price if more data than contracted is used. Max SD streaming at all times. Endless calls and TXTs to standard NZ & Aus numbers (i.e no short codes or MMS/PXT). Mobile use only. Business fair use and terms apply, see one.nz/teamSD.
Hotspot: Hotspot capable device required. Will count towards your plan usage, speeds reduce after Max Speed data allowance exceeded. Max SD streaming at all times.
One NZ Satellite TXT: Initial beta TXT service rolling out on a limited number of eligible phones with an eligible plan. See one.nz/SpaceX. TXT only and requires line of sight to the sky. Service limitations, network performance, phone and plan eligibility will improve over time. Delivery times of TXT via satellite will be slower than traditional TXT. Terms, fair use and capacity management apply.
5G: 5G is live in parts select NZ cities, see one.nz/network/coverage. For more on 5G see one.nz/5G.
Local Number On Mobile: Only available on Endless Team Plan and Enterprise Team Plan. To sign up for Local Number on Mobile, you need to call 888 to activate the service. Additional services (e.g. broadband or fax) won't be transferred.
Daily Roaming: For a daily fee, use your mobile plan inclusions and rates in selected Daily Roaming destinations. Usual plan charges apply. A daily fee applies for each day you make/receive calls, send TXTs or use data in the Daily Roaming destination (valid until midnight NZ time), up to 90 consecutive days. Terms apply, see one.nz/business/roaming.
Data-Only Daily Roaming: For a daily fee, use your Data-Only plan inclusions and rates in selected Daily Roaming destinations. Usual plan charges apply. A daily fee applies for each day you use data in the Daily Roaming destination (valid until midnight NZ time), up to 90 consecutive days. Terms apply, see one.nz/business/roaming.
Australia Roaming: Available on One Team Plan™ and Enterprise Team Plan. Use your minutes, TXT’s and data while in Australia at no extra cost. Normal plan charges apply. Excludes calls or TXT’s to satellite or premium numbers (e.g 0800 (1800)), and Australian external territories. Not available if you have relocated to Australia. Exclusion, Business fair use and terms apply, see one.nz/aussieroaming.
International Add-On: Includes 250 anytime voice calls and 50 TXTs (excludes short codes and MMS/PXTs) to use in NZ to standard numbers in 20 international destinations, see one.nz/legal/terms-conditions/international-addon. A minimum of one minute will be deducted from your included minutes, for each call that you make. Any additional calls or TXTs made after included calls/TXTs are used, or made to countries not included in the add-on, are charged at the standard international rates of your plan. Terms apply, see one.nz/legal/terms-conditions/international-addon.
One Business with Webex - Mobile: All prices excl. GST. Minimum 3 users required. One Business with Webex - Mobile monthly charge is in addition to the cost of your Endless Team Plan and Enterprise Team Plan. See one.nz/business/one-business-mobile for terms.
Best mobile network: Independently tested by global leader in mobile benchmarking, umlaut, in 2024.
Resolution Guarantee: SME Business customers only. Mobile and/or Broadband connectivity issues. $200 credit includes GST. Terms apply, see one.nz/business/sme-resolution-guarantee.
Trade-in: Available in-store only. Eligible phones only. New phone must be purchased interest free with an eligible mobile plan. Trade-in value determined by phone and phone condition, at the discretion of One NZ. Any additional interest free offers will be evenly spread over the agreed interest free term. A minimum remaining interest free amount of $100 or higher is to be payable on the new phone. Eligibility criteria & terms apply, see tradein.one.nz.
Interest Free: Total monthly cost is phone repayment cost plus plan cost. $99 deposit required. Balance of phone cost must be repaid if you exit, transfer, or trade-down your plan before the interest free term expires. Available on selected devices. Eligibility criteria and terms apply, see one.nz/ifpbusiness.
WiFi Calling: Calls you make use minutes from your plan allowance, and international or special calling rates apply. See one.nz/our-networks/wifi-calling/.