These terms and conditions were updated on 1 October 2025. Please refer to the current terms.

On 24 September 2024, we made some updates to our terms and conditions. You can refer to the previous terms here.

Consumer Terms

• Offer only available to new and re-signing customers. Offer available for a limited time only.

• $10 per month discount for life of plan offer available when signing onto a:
  • 12-month or open term Unlimited plans on VDSL or ADSL plan;
• $30 per month discount for life of plan offer available when signing onto a:
  • 12-month new and re-signing customers on HFC Unlimited Broadband.
• The discount will be removed if you change plans, change broadband connection type or renew your broadband plan.
• $199 early termination fee applies to a 12-month term and will reduce by $50 every three months.
• This offer is not available in conjunction with any other offers.
• This offer is not transferable if you change plans.
• Offer may be extended, amended or withdrawn by One NZ at any time
• General Consumer Terms and Broadband and Home Phone Terms apply.

Business Terms (Prices excl. GST):

• $8.70 per month discount for life of plan offer available when signing onto a:

• 12-month Business Wireless Broadband Unlimited 4G or Unlimited 5G plan, with or without calling; or
• 12-month Wireless Broadband 300GB 4G plan.
• The discount will be removed if you change plans, change broadband connection type or renew your broadband plan.
• $216.52 early termination fee applies to a 4G 12-month term and will reduce by $54.13 every three months.
• $434.80 early termination fee applies to a 5G 12-month term and will reduce by $108.70 every three months.
• This offer is not available in conjunction with any other offers.
• This offer is not transferable if you change plans.
• Fair use policy applies.
• Offer may be extended, amended or withdrawn by One NZ at any time.
• 5G Broadband: Only available in parts of select NZ cities. Sufficient 5G coverage and capacity is required. Ask us to check your address.
• One NZ Business Terms apply.
• Business Wireless Broadband Terms apply.