Buying a Product or Service

Sign up to new products, purchase additional services, online order support, device guides and articles on how to activate services.

Buying a Product or Service

Order Online

Visit our online shop

Sign up to Broadband

Sign up to a Mobile plan

NZ Travel SIM

Order additional products/services

Buy Pay Monthly Add-On through My One NZ

Buy a Prepay Add-On through My One NZ

Interest Free Payments for mobile devices

About One Upgrade

About OneNumber

Trade-In

Online order support

Need help with our Online Shop

Need help with delivery of an online order

Check an online order through the My One NZ App

Help using promo codes in our Online Shop

Setup your device

Mobile, Device and Smartwatch User Guides

One NZ Modem Setup and user guides

Broadband settings for Non-One NZ modems

Get your services installed/activated

Get help with your Fibre installation

How will I get my new Broadband modem

Activate a Prepay SIM using your mobile phone

Wireless Broadband installation and setup

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