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Buying a Product or Service
Sign up to new products, purchase additional services, online order support, device guides and articles on how to activate services.
Buying a Product or Service
Order Online
Visit our online shop
Sign up to Broadband
Sign up to a Mobile plan
NZ Travel SIM
Order additional products/services
Buy Pay Monthly Add-On through My One NZ
Buy a Prepay Add-On through My One NZ
Interest Free Payments for mobile devices
About One Upgrade
About OneNumber
Trade-In
Online order support
Need help with our Online Shop
Need help with delivery of an online order
Check an online order through the My One NZ App
Help using promo codes in our Online Shop
Setup your device
Mobile, Device and Smartwatch User Guides
One NZ Modem Setup and user guides
Broadband settings for Non-One NZ modems
Get your services installed/activated
Get help with your Fibre installation
How will I get my new Broadband modem
Activate a Prepay SIM using your mobile phone
Wireless Broadband installation and setup