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Unlock - Terms & Conditions

Offer available to new and existing One NZ customers who are employees of eligible One NZ business customers.
If you are eligible and redeem this offer, you will get 50% discount on a consumer One Plan™ mobile connection and $360 Phone Dollars.

To redeem this offer:

  • visit the Unlock offer page using the link sent to you by your eligible employer;
  • enter your work email address to validate that you are eligible for this offer;
  • if you are eligible, we will send you a unique link to use to redeem this offer and sign up for One Plan™ .

One Plan™ 50% discount

  • Discount only applies to the standard monthly plan charge and does not apply to add‑ons, extras, roaming, premium services, third‑party charges, or any other non-standard charges.
  • Discount will end and the standard monthly plan charge will apply if you switch or re-sign your One Plan™.
  • Discount will be removed if you are no longer eligible for this offer, if your employment relationship with an eligible One NZ business customer ends, or if your employer is no longer an eligible One NZ business customer.
  • Discount is not available with any other plan discounts or promotional offers.
  • For new customers, the discount and will be applied when your consumer One Plan™ connection becomes active and will appear on your first or second bill.
  • For existing customers, the discount will be applied on the next bill after your One Plan™ order is processed.

$360 Phone Dollars

  • $360 Phone Dollars boost expires 4 years from the date it is added to your One Wallet.
  • Phone Dollars will be added to your One Wallet within 10 days of you redeeming this offer.
  • If you redeem this offer within 30 days of signing up to One Plan™ and you received a One Wallet welcome boost, we’ll top your One Wallet up to a total of $360 Phone Dollars and signed up to One Plan™ more than 30 days ago, you will receive $360 Phone Dollars.

The Phone Dollars in your One Wallet can be redeemed in-store with an eligible One NZ Pay Monthly plan. Balance can be used towards a new phone purchase with a minimum value of $199, on a 24 or 36 month interest-free term. Minimum $99 deposit required and minimum $1 monthly interest free repayment over term. Max balance $4,999 Phone Dollars. Balance savings evenly spread over the agreed interest-free term. Balance of phone cost must be repaid if you exit, transfer or trade-down your plan before the interest-free term expires. Redeeming is available to the account holder of the service and is subject to a credit check. See here for full terms and eligibility criteria.

Eligibility

  • You must be an employee of an eligible One NZ business customer to be eligible for this offer and continue to receive it once you have redeemed.
  • You must use your work email address to validate that you are eligible for this offer when redeeming this offer.

Once you have redeemed this offer, we will send a quarterly service email to your eligible work email address. If this email cannot be delivered for any reason, we will notify you that your eligibility cannot be confirmed and give you 60 days to get in touch with us if you are still eligible but need to update your email address with us. If you have not re-validated your eligibility within those 60 days, your discount will be removed from your consumer One Plan™ connection with 30 days notice.

General

  • Offer only available on One Plan™ and can only be redeemed once.
  • Offer must be redeemed online as set out in these Terms & Conditions and is not available in store or over the phone.
  • You cannot add accessories or an interest-free payment to the online order when you are redeeming this offer.
  • If your mobile number is not currently on the One NZ network, you will need to port your number to One NZ or activate a new One NZ mobile service.
  • You will be liable for all charges associated with your consumer One Plan™ mobile connection.

One NZ may amend or withdraw this offer and discount with 90 days notice.

One NZ’s General Consumer Terms, Mobile Terms, Pay Monthly Terms and One Wallet Terms apply.

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