On 24 September 2025, we made some updates to our terms and conditions. You can refer to the previous terms here.

1. To be eligible to purchase the NZ&OZ Add-On you must be on a Pay & Go Plan.
2. NZ&OZ gives you up to 100 minutes to use for calling landlines and mobiles in New Zealand and Australia. Calls will be rounded up to the closest minute.
3. The NZ&OZ Add-on will be valid for 30 days from purchase, and will not carry over.
4. If you have used up your NZ&OZ minutes allocation, standard charges will apply.
5. You cannot use your NZ&OZ minutes allocation if you are roaming. Standard roaming rates will apply.
6. If you cancel your NZ&OZ Add-on, you cannot purchase a new NZ&OZ Add-On until your cancelled NZ&OZ Add-On has expired.
7. General Customer Terms, Mobile Terms and Prepay Boost Terms apply.