On 24 September 2025, we made some updates to our terms and conditions. You can refer to the previous terms here.

1. To be eligible for your DataUp bonus, you must be on an active Prepay Rollover Plan and have access to My One NZ.

2. You must redeem your DataUp bonus through the My One NZ app.

3. DataUp bonuses are only available on Rollover Plan renewals.

4. DataUp bonuses are not available on activation of your Rollover Plan. You will become eligible for your first DataUp bonus on the first renewal/repurchase of your Plan.

5. Your DataUp bonus is calculated based on the data allowance of your new Plan. For example, if you are on a Rollover Small Plan (with 1GB data allowance) and you change to a Rollover Medium Plan (with 2GB data allowance), your DataUp bonus will be calculated as percentage of your new active Rollover Medium plan (with a 2GB data allowance).

6. On your first renewal, you will be eligible to redeem a 10% DataUp bonus. This will increase by 10% each consecutive renewal, up to a maximum of 100%. For example, on your second renewal, you will be eligible to redeem a 20% bonus, on your third renewal, 30% etc. up to 100%.

7. Your DataUp bonus entitlement will not increase if you change from a paused Plan to a different Rollover Plan. You will keep your existing DataUp bonus and move to your new Rollover Plan, and you can then continue to build up your DataUp bonus to a maximum of 100%.

8. Each time you consecutively renew your Rollover Plan, you will be eligible to redeem your DataUp bonus. Once redeemed, your DataUp bonus is automatically added to your balance.

9. DataUp bonuses will be available to redeem after each successful Rollover Plan renewal or repurchase.

10. The maximum DataUp bonus available is 100% of your active Rollover Plan data. You will continue to receive a 100% DataUp bonus each time you successfully consecutively renew or repurchase your Plan.

11. DataUp bonus data does not roll over.

12. If you change to a Prepay Starter, Endless or Unlimited Plan, you will lose your DataUp bonus.

13. If you do not renew your Rollover Plan on time, your Plan will be paused. You will need to renew your Plan within 48 hours of your Plan being paused to keep your current DataUp bonus percentage.

14. If you pause your Rollover Plan for more than 48 hours, you must reactivate your Plan. This will reset your DataUp bonuses and you will be eligible to redeem a 10% DataUp bonus on your next consecutive Plan renewal.

15. Once redeemed, your DataUp bonus is valid for the remaining duration of your current Rolllover Plan, or until you repurchase another Rollover Plan.

16. Order of use for bonus data is set out in our Mobile Terms and Conditions.

17. You cannot use your DataUp bonus if you are roaming. Standard roaming rates will apply.

18. Offer may be withdrawn, amended, or extended at any time.

19. General Consumer terms, Mobile terms and Prepay Terms apply.

1. If you change your Prepay Plus Plan from a Rollover Plan to a Starter, Endless or Unlimited Plan, you will lose your DataUp bonus.

2. If you change Prepay Plus Plan within the Prepay Rollover Plan family (e.g. from Rollover Medium to Rollover Small), you will keep your DataUp bonus. For example, if you are on a Rollover Small Plan and have a 30% DataUp bonus, when you move to a Rollover Medium Plan you will have your DataUp bonus % increased to 40% - the current % that you have will increase by 10%.

3. If you change from a MyFlex Prepay Plan to a Prepay Rollover Plan, you will keep your DataUp bonus from your MyFlex Plan.