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My One NZ
My One NZ | Get and manage a One NZ Pass
This article covers how to get and manage your One NZ Pass in My One NZ - whether app or on the web.
My One NZ | Cancel Direct Debit credit card payment
This page explains how to cancel a Direct Debit from a credit card using the My One NZ.
My One NZ | Update Direct Debit Credit Card
This page explains how to update the credit card used in a Direct Debit via the My One NZ.
My One NZ | Buy a Prepay Deal
This article explains how you can buy a Prepay deal using the My One NZ app or through our website.
My One NZ | Remove credit card
This article explains how to remove a registered credit card from the My One NZ.
Prepay | Check if an Add-On is active
Discover the different ways you can check the status of your Prepay Add-On.
Prepay | How to Top Up Via Credit Card
Use these handy steps about how to top up your Prepay account with your debit/credit card.
My One NZ | Change a Connection Username or Alias
If you are the primary account holder, you can personalise the names associated with connections that appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.
Prepay | Top Up Via Recharge Voucher
This article contains steps to op up your Prepay by using a recharge voucher.