If you are the primary account holder, you can personalise the names of connections which appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.

• To rename a connection, you need to have Account level of access. More about access levels
• This can only be done through the desktop version of My One NZ.

Steps

1. Log into My One NZ on the website , selecting My One NZ
   

   

2. Point your mouse cursor over Account Settings and select Manage Services

   

   The Manage connections screen appears

3. Expand the Services section (if required)
4. Find the service you would like to personalise and click Rename
   

   

   A text field appears displaying the connection name
5. In the text field, enter a new user name and click Save
   

   

6. After clicking Save, the connection is updated with a new user name.