This page explains how to set up a debit or credit card Prepay Auto Top Up using the My One NZ app.
Before you begin
A single credit card can be set up to automatically Top up a maximum of 10 Prepay mobiles.
Steps
- Log into the My One NZ app
- Click on Accounts & Services
- Select a Prepay connection
- Tap Top up & pay bill
- Tap Auto Top Up
- Tap Set up Auto Top Up
- Under Select Prepay mobile number to set up enter the number for the Prepay connection you want to set up the Auto top up for
- Under Choose your preferred top up option select either:
- Auto, or
- TXT me First
- Under Select auto top up amount, select the amount you want to top up
- Under Choose a credit or debit card, from the dropdown you can select an existing card or set up a new card
- Tick the box to accept the terms and conditions
- Once the fields are all completed
- If you are using an existing card tap Add this Auto Top Up
These instructions finish here for you. - If you are using a new card tap Next
- If you are using an existing card tap Add this Auto Top Up
- Complete the details for the new card
- Tap Submit
What to do if that didn't work
If you are unable to top up using the My One NZ app, try using My One NZ on our website