Prepay

Top up | Via calling 777 with a Credit card

This article contains steps on topping up a prepay connection with a debit or credit card by calling 777Steps

Top up | Via My One NZ App another mobile with a Voucher

This article contains steps on how to top up someone else's Prepay mobile with a voucher via the My One NZ app.

Top up | Via My One NZ Web using a voucher

This article contains steps on how to top up a Prepay mobile with a Recharge Voucher using My One NZ Web.

Zero credit on Prepay?

If your Prepay credit gets to zero, you'll need to Top Up your credit to use data, make outgoing calls or send TXTs.

Prepay | Check balance via TXT

This article explains how to check your Prepay balance by TXT.

Add-Ons | Manage a Prepay service by TXT

This page provides the TXT codes you can use to check your Prepay balances.

Prepay Deal | Buy a One NZ Reward using My One NZ

This article explains how you can buy a Prepay deal using My One NZ.

My One NZ| Add a Prepay service

This page explains how you can add a Prepay service to My One NZ.

My One NZ | View usage

This page explains how to check Call, TXT and Data usage through our website, My One NZ App and CustomerZone

Run out of data on $19 or $29 plan | Prepay Carry Over

Want to buy more data? You can buy more data by getting a Prepay Deal using My One NZ

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