Prepay | Top Up using Online EFTPOS
This article explains how to top up your One NZ Prepay mobile using Online EFTPOS on the Fastpay page.
My One NZ | Add or Update a Credit Card
We are excited to help you easily register or update your Credit/Debit card on your My One NZ profile! You can conveniently do this through our user-friendly app or on our website. Enjoy seamless and secure transactions with just a few clicks!
Prepay | About Rollover
What is Prepay Plus Rollover?
Prepay Auto Top Up | Change Auto Top Up
This page explains how you can change an Auto Top Up that you previously set up.
Prepay Top Ups
Links to guides on how to top up your Prepay service, setting up Auto Top Ups or other Top Up queries
Cancel an account or service
This article contains links to our web pages that explain what to do if you want to disconnect their One NZ services and cancel their plan.
My One NZ | Check what plan you are currently on
This article explains how to check what your current plan is through the My One NZ.
Prepay | About Zero Credit
All about what you can do if you have no credit on your Prepay.
Mobile | Manage services by TXT
This article provides a list of different TXT codes that you can use to manage your One NZ mobile services.
Mobile | Data isn't working on a new SIM card
This article contains steps to get mobile data working with a new SIM card.