My One NZ web

Guides on how to check your bill, how to read your bill and how to change how you receive your bill

Name change/change of ownership forms, relocation request form, guides on how to change your services or make a change to how you pay

Links to guides on how to top up your Prepay service, setting up Auto Top Ups or other Top Up queries

This article covers how you can change personal details associated with your My One NZ account if you a One NZ A customer.

This article explains how you can change or update the way your invoice is sent to you.

This article explains how you can buy more data, more calling minutes or TXTs for your Pay Monthly (On Account) account using My One NZ.

This page explains how to check Call, TXT, Data and Internet usage through our website, My One NZ App and CustomerZone

Discover the different ways you can check the status of your Prepay Add-On.

This page explains how to buy prepay Add-Ons using our app, website or via TXT.