My One NZ web

This page explains how you can change an Auto Top Up that you previously set up.

Guides on how to check your bill, how to read your bill and how to change how you receive your bill

Name change/change of ownership forms, relocation request form, guides on how to change your services or make a change to how you pay

Links to guides on how to top up your Prepay service, setting up Auto Top Ups or other Top Up queries

To delete your My One NZ account, you need to contact us (it cannot be deleted using self-service).

This article covers how you can change personal details associated with your My One NZ account if you a One NZ A customer.

This article explains how to check what your current plan is through the My One NZ.

This article explains how to sign in to your My One NZ account on our website.

This article explains how you can change the email that your bills are sent to through the My One NZ App.