My One NZ | Delete an account
To delete your My One NZ account, you need to contact us (it cannot be deleted using self-service).
Billing | Update bill email address through My One NZ Web (One NZ B)
This article covers how you can change the email address that your bills are sent to through My One NZ on our website.
My One NZ | Buy a Pay Monthly Add-On
This article explains how you can buy more data, more calling minutes or TXTs for your Pay Monthly (On Account) account using My One NZ.
Billing | View bill through One NZ web (One NZ A)
This article explains how you can use your computer to view your bill online.
My One NZ for desktop | How to add a Broadband service
One NZ A and B only
My One NZ| Add a Prepay service
This page explains how you can add a Prepay service to My One NZ.
My One NZ for desktop | How to add a Pay Monthly service
This page explains how you can add a Pay Monthly service to My One NZ.
My One NZ | View usage
This page explains how to check Call, TXT and Data usage through our website, My One NZ App and CustomerZone
Payments | Update existing Direct Debit via Credit Card (One NZ B)
This page explains how to update a direct debit from a credit card using My One NZ for desktop.
Prepay | Check if add-on is active
Discover the different ways you can check the status of your Prepay Add-On.