My One NZ App

My One NZ | Delete an account

To delete your My One NZ account, you need to contact us (it cannot be deleted using self-service).

Direct Debit | Cancel Direct Debit from a Bank Account using My One NZ app

This page explains how to cancel a Direct Debit from a bank account using the My One NZ app.

My One NZ app | Change Billing Account Name

This page explains how to update your Billing Account name on the My One NZ app.

My One NZ app | Reset your password

This page explains how you can reset your My One NZ app password.

Direct Debit | Cancel credit card payments using My One NZ app

This page explains how to cancel a Direct Debit from a credit card using the My One NZ app.

Direct Debit | Update Credit Card through My One NZ app

This page explains how to update the credit card used in a Direct Debit via the My One NZ app.

My One NZ app | Buy a Prepay Deal

This article explains how you can buy a Prepay deal using the My One NZ app.

Top up | Via My One NZ App with a Credit card

This article contains steps on how to top up a Prepay mobile with a debit or credit card via the My One NZ app.

Direct Debit | Set up a credit card using the My One NZ app

This page explains how to set up a direct debit from a Credit Card (VCC) using the My One NZ app.

My One NZ app | Manage Notification Settings

This page explains how to update your My One NZ app Notification settings.

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