Wireless Broadband

Broadband | Available Plans

This article contains a link to where you can sign up to one of our Fibre, HFC, ADSL, VDSL or Wireless Broadband plans.

Broadband | Relocate Services

This article explains how you can request to move your Broadband services to another address.

Outages | Check for outages in your area

This article explains how you can check for any events that may be impacting your services.

Voicemail Application Server Portal | User guides for Mobile and Wireless broadband

This article explains how to set up and manage your voicemail service on Mobile, home phone wireless or a Wireless broadband account.

SmartWiFi X80 - 5G | Set up the Modem

This article explains how to set up the Deco Device X80 - 5G.

Cancel an account or service

This article contains links to our web pages that explain what to do if you want to disconnect their One NZ services and cancel their plan.

SmartWiFi X58 - 4G | Set up the Modem

This article explains how to set up the Deco Device X58 - 4G.

My One NZ | Check what plan you are currently on

This article explains how to check what your current plan is through the My One NZ.

My One NZ | Change billing delivery method

This article explains how you can change or update the way your invoice is sent to you.

Deco X58 | Insert a new SIM card in the modem

This page explains how to remove and insert a SIM card into a Deco X58 modem.

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