Pay Monthly

One Upgrade | How to redeem

This article explains how to redeem One Upgrade.

Direct Debit | Cancel Direct Debit from a Bank Account using My One NZ app

This page explains how to cancel a Direct Debit from a bank account using the My One NZ app.

One Upgrade | About

This article contains details about One Upgrade and how it works.

Cancel an account or service

This article contains links to our web pages that explain what to do if you want to disconnect their One NZ services and cancel their plan.

OneNumber | About

This article contains information about OneNumber

My One NZ | Check orders

This article explains how you can check Online Shop orders that you have submitted through our My One NZ App.

My One NZ | Check what plan you are currently on

This article explains how to check what your current plan is through the My One NZ.

My One NZ | Change billing delivery method

This article explains how you can change or update the way your invoice is sent to you.

Mobile | Manage services by TXT

This article provides a list of different TXT codes that you can use to manage your One NZ mobile services.

My One NZ | Buy a Pay Monthly Add-On

This article explains how you can buy more data, more calling minutes or TXTs for your Pay Monthly (On Account) account using My One NZ.

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