Deco App | Set Up SmartWiFi
This page explains how to set up a SmartWiFi router using the Deco App for both fixed and wireless broadband
Deco App | Set Up SuperWiFi Unit
This page explains how to set up SuperWiFi using the Deco App for both fixed and wireless broadband
My One NZ | Set up Direct Debit from a credit card
This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ
My One NZ | Add or Update a Credit Card
We are excited to help you easily register or update your Credit/Debit card on your My One NZ profile! You can conveniently do this through our user-friendly app or on our website. Enjoy seamless and secure transactions with just a few clicks!
Deco App | Change Operation Mode for Fixed Broadband
This article explains how to change your modem's operation mode using the Deco app.
Broadband | Available Plans
This article contains a link to where you can sign up to one of our Fibre Broadband or Wireless Broadband plans.
Broadband | Modem Guides
This article provides a link to our modem setup guides
Broadband | Relocate Service.
This article explains how you can organise moving your Broadband service to a new address.
Outages | Check for outages in your area
This article explains how you can check for any events that may be impacting your services.
Broadband | Fix Slow Speed Issues
This article provides steps to help you troubleshoot slow speed internet connection issues.