Broadband Help & Support

Troubleshoot technical Broadband issues, hardware support guides, and support with other queries including scams and fraud.

Broadband Help & Support

Technical Issues

Check network status

Fix No Internet Issues

Fix Slow Speed Issues

Fix Frequent ADSL/VDSL broadband disconnections

Fix Voice Calling Over Broadband

Fix your Wi-Fi

Home Phone Features

Fix Wireless Broadband

Fix Wireless Broadband Home Phone

Hardware Queries

Modem User Guides

SuperWiFi Guides

Modem Broadband Settings

Modem replacement

Wireless Broadband modem delivery

Network cable safety

General Support

View broadband usage

My One NZ Web Guides

Deco App User Guides

Wireless Calling Local Calling Map

Store Locator

Bereavement Support

Online Order Returns/Exchange

Make a complaint

Scams and Fraud

Fraud and Scams Guide

Scam Alerts

Scam Calls

Scam TXTs

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