Payments | Cancel existing Direct Debit via Credit card on My One NZ Web (One NZ A)

This article explains how to cancel an existing credit card direct debit through My One NZ on our website.

Before you begin

Confirm you are following the correct process by checking if you are a One NZ A,B or C customer .

Steps

  1. Log into My One NZ , selecting My One NZ 

    Screenshot My One NZ Web sign in

  2. Hover your mouse over Account Settings, then click Saved Cards
    Screenshot_My One NZ Web_Select Saved cards
  3. Click Remove next to the specific card you want to cancel
    Screenshot_My One NZ Web_Saved Cards
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