Direct Debit

Direct Debit | Cancel Direct Debit from a Bank Account using My One NZ app

This page explains how to cancel a Direct Debit from a bank account using the My One NZ app.

My One NZ | Set up a Direct Debit from a bank account

This page explains how to set up a direct debit from a bank account using My One NZ.

Direct Debit from a Bank Account | Dishonored payments

Direct Debit from your Bank Account can be dishonoured for one of the following reasons:

Direct Debit from a bank account | Cancel or suspend a payment

Please contact us through live chat at least 2 working days before the date of the next payment.

My One NZ | Cancel Direct Debit credit card payment

This page explains how to cancel a Direct Debit from a credit card using the My One NZ.

My One NZ | Update Direct Debit Credit Card

This page explains how to update the credit card used in a Direct Debit via the My One NZ.

My One NZ | Set up Direct Debit from a credit card

This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ

Payments | Setup direct debit via Bank Account through the website

This page explains how to set up a direct debit from a Bank Account through the One NZ website.

Direct Debit | Payment didn't go through

This article explains why a payment made through Direct Debit may not have been processed.

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