Billing | Change billing delivery method through My One NZ app
This article explains how you can change or update the way your invoice is sent to you.
Before you begin
There are two ways you can get your monthly bill:
- By email, as a PDF attachment that you can store and print as needed
- By post, a paper version is available but costs $2.50 (inc GST)
You can also view your bill through:
If you choose to receive your bills by email, you will no longer receive paper bills.
You must have the appropriate access on the account to make changes.
- Log into the My One NZ app
The main dashboard appears
- Scroll down and tap Accounts and Billing
- Tap Bill Preference
Under Bill delivery method tap the method you would like to receive your bills
If you select Receive bills by email, you will need to enter the email address you want your bills to be sent to
- Tap Save
What to do if that didn't work.
You can also change your bill delivery method through My One NZ on our website