My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
Customer Zone | Update contacts
A contact on an account is someone who can ask questions about an account and may have authority to make changes. If someone is not loaded as a contact on an account, they won't be able to make changes to the account or have access to any account-specific information.
CustomerZone | View usage
This page explains how to view your monthly usage and Usage history on your computer using Customer Zone.
Forgotten passwords for our services
My One NZ
CustomerZone | Password Summary
This article contains details about passwords used in CustomerZone.
Benefits of Customer Zone's 'My Profile'
The Customer Zone My Profile section is a secure, personalised area of our website that lets you manage all of your cable or HFC broadband and home phone services in one easy place.
Forgotten your Customer Zone user name?
If you have forgotten your Customer Zone Profile user name, please contact Customer Services on 0508 735 373 and one of our friendly Customer Care team be able to access this information for you.
About Clearnet passwords
There are a few different kinds of passwords you might have with us, each of which has a different function.
Customer Zone | Set up a Profile (One NZ C)
A Customer Zone Profile allows you to securely manage your account(s) and services from a single login.
My One NZ | Change email address
This article covers how you can change the email address associated with your My One NZ or CustomerZone Account.