Billing

My One NZ | Change Billing Account Name

This page explains how to update your Billing Account name on the My One NZ.

My One NZ | Update bill email address

This article explains how you can change the email that your bills are sent to through the My One NZ App.

My One NZ | Change billing delivery method

This article explains how you can change or update the way your invoice is sent to you.

My One NZ | Set up a Direct Debit from a bank account

This page explains how to set up a direct debit from a bank account using My One NZ.

Direct Debit from a Bank Account | Dishonored payments

Direct Debit from your Bank Account can be dishonoured for one of the following reasons:

Direct Debit from a bank account | Cancel or suspend a payment

Please contact us through live chat at least 2 working days before the date of the next payment.

Using Split Reporting

This article covers how to explain Split Reporting to users, billing cycles and data security.

How to view a One NZ bill | One NZ D

Log into the One Business Portal Click the Finances tab

One Business with Webex | Pay your Bill

This article explains how you can pay your One Business with Webex bill.

About the Account Administration Fee

This page provides answers to questions you may have about the Account Administration Fee.

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