Billing

Billing | How to read your bill

This article provides a link to our Understand My Bill web page that describes what different parts of our bills mean.

My One NZ | Change Billing Account Name

This page explains how to update your Billing Account name on the My One NZ.

My One NZ | Update bill email address

This article explains how you can change the email that your bills are sent to through the My One NZ App.

My One NZ | Change billing delivery method

This article explains how you can change or update the way your invoice is sent to you.

My One NZ | Set up a Direct Debit from a bank account

This page explains how to set up a direct debit from a bank account using My One NZ.

Direct Debit from a Bank Account | Dishonored payments

Direct Debit from your Bank Account can be dishonoured for one of the following reasons:

Direct Debit from a bank account | Cancel or suspend a payment

Please contact us through live chat at least 2 working days before the date of the next payment.

Using Split Reporting

This article covers how to explain Split Reporting to users, billing cycles and data security.

How to view a One NZ bill | One NZ D

Log into the One Business Portal Click the Finances tab

One Business with Webex | Pay your Bill

This article explains how you can pay your One Business with Webex bill.

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