Billing

This page explains how to update your Billing Account name on the My One NZ app.

This article explains how to set up a Direct Debit via Credit Card using the My One NZ website.

This article explains how to cancel an existing credit card direct debit through My One NZ on our website.

This article contains steps on how to top up someone else's Prepay mobile with a voucher via the My One NZ app.

This article contains steps on how to top up a Prepay mobile with a Recharge Voucher using My One NZ Web.

This article covers how you can change the email address that your bills are sent to through My One NZ on our website.

This article explains how you can change the email that your bills are sent to through the My One NZ App.

This page explains how to set up a direct debit from a bank account using My One NZ for desktop.

If you'd like to make recurring payments from your bank account or credit card, you'll need to complete one of our forms to authorise the payments.

This page explains how to view your mobile account balance using My One NZ for desktop.