My One NZ | Change Billing Account Name
This page explains how to update your Billing Account name on the My One NZ.
My One NZ | Update bill email address
This article explains how you can change the email that your bills are sent to through the My One NZ App.
My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
My One NZ | Set up a Direct Debit from a bank account
This page explains how to set up a direct debit from a bank account using My One NZ.
Payment forms
If you'd like to make recurring payments from your bank account or credit card, you'll need to complete one of our forms to authorise the payments.
Direct Debit from a Bank Account | Dishonored payments
Direct Debit from your Bank Account can be dishonoured for one of the following reasons:
Direct Debit from a bank account | Cancel or suspend a payment
Please contact us through live chat at least 2 working days before the date of the next payment.
How to view a One NZ bill | One NZ D
Log into the One Business Portal Click the Finances tab
One Business with Webex | Pay your Bill
This article explains how you can pay your One Business with Webex bill.
About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.