Billing | How to read your bill
This article provides a link to our Understand My Bill web page that describes what different parts of our bills mean.
My One NZ | Change Billing Account Name
This page explains how to update your Billing Account name on the My One NZ.
My One NZ | Update Bill Email Address
This article explains how you can change the email that your bills are sent to through the My One NZ App.
My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
My One NZ | Set up a Direct Debit from a bank account
This page explains how to set up a direct debit from a bank account using My One NZ.
Using Split Reporting
This article covers how to explain Split Reporting to users, billing cycles and data security.
How to view a One NZ bill | One NZ D
Log into the One Business Portal Click the Finances tab
One Business with Webex | Pay your Bill
This article explains how you can pay your One Business with Webex bill.
About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.
What are people charged when calling my Home Phone Wireless number?
Standard home phone calling charges apply. If the person calling you is in the same local calling area, they will be charged at the local calling rates (i.e. a free local call). So if you are both in the same local calling area you can call each other for free in the same way all home phone customers currently do - whether fixed line or wireless.