This article explains how you can request to move your Broadband services to another address.
Before you begin
It may take up to 10 days to transfer your services to another address.
Only an account holder or an authorised contact can request a relocation.
How to submit a move house request?
Complete the form on https://one.nz/broadband/moving-home/#already-with-one-nz
Support
If you are unable to complete the form or unable to find your new address, please contact us
.