This article explains how you can organise moving your Broadband service to a new address.
Submit a request.
It may take up to 10 days to transfer your service to the new address.
Only an account holder, or an authorised contact, can request a relocation.
How to submit a move house request?
Simply complete this Moving house with Broadband
form.
Support
If you are unable to complete the form or unable to find your new address, please contact us
.