This article explains how to check what your current plan is through the My One NZ.
Before you begin
You will need to have already:
- Downloaded and registered for My One NZ
- Added either your Broadband or mobile service to your My One NZ account
If you are on Prepay, you can Free TXT 'CURRENT' to 756 and we'll TXT you your plan details.
Steps
Follow the steps below to view what plan you are currently on:
App
- Open the My One NZ App
- Scroll down to the Essentials section
- Tap Plan & Add-Ons
Website
- Open and log into My One NZ
- Hover over Products & Services, then click Plan & Add-Ons