Mobile | Set up a new mobile phone

This article gives you the steps to follow to get a Mobile Device up and running.

Before you begin

Some mobiles e.g. iPhones require a micro or Nano-SIM which is smaller than the Standard SIM card.

If your new handset uses a Micro or Nano-SIM you can contact us and we can send out a replacement SIM for a small charge. Or, you can pop into any of our Store's and we'll not only sort you out with a new SIM card but we can transfer your details onto the new SIM - make sure you back up any contacts etc you need to your SIM card beforehand!

Check out how to get better battery life for your mobile .

Steps

Follow the steps below to see how you can setup your new Mobile Phone.

  1. Swap your SIM card from your old mobile to the new one.
  2. Find out what your new mobile is capable of. Use our interactive Device Guides
  3. Follow these easy steps to use mobile voicemail .

    Check what other free mobile phone calling features you may want to use on your new mobile

  4. Set up your device on Wi-Fi and save your mobile data for when you're out and about
  5. Shorten or lengthen the ring time on your new mobile
  6. Check out our tips on managing your mobile data
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