Set up a new mobile phone

Congrats on your new mobile! This article gives you the steps to follow to get up and running.

Pop in your SIM card

Swap your SIM card from your old mobile to the new one. Some mobiles e.g. iPhones require a micro or Nano-SIM which is smaller than the Standard SIM card.

If your new handset uses a Micro or Nano-SIM you can contact us and we can send out a replacement SIM for a small charge. Or, you can pop into any of our Store's and we'll not only sort you out with a new SIM card but we can transfer your details onto the new SIM - make sure you back up any contacts etc you need to your SIM card beforehand!

Explore your new mobile

Find out what your new mobile is capable of. Use our interactive Device Guides

Voicemail and other calling features

Want to check your messages - follow these easy steps to use mobile voicemail . And, here's a heap of free mobile phone calling features you may want to use on your new mobile

Use Wi-Fi on your mobile

Using your mobile at home? Why not set up your device on Wi-Fi and save your mobile data for when you're out and about?

Adjust the ring time on your phone

Want to shorten or lengthen the ring time on your new mobile ?

Make the most of your data

If you've got a shiny new smartphone, check out our tips on managing your mobile data

Better battery life

Check out how to get better battery life for your mobile .

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