OneNumber | How to Activate
This article contains information about how to activate OneNumber.
Unlock a One NZ mobile phone | All available instructions
This article lists all the available unlock instructions for One NZ mobiles
Guide to unlock the Vodafone Smart P11
Switch the phone off Insert non-One NZ SIM card Switch the phone. The device will display Network locked or SIM ME lock Enter the SIM unlock code Select OK Phone should now be unlocked.
Mobile user guides
Our online mobile user guides provide detailed step-by-step instructions on how to use your mobile phone, as well as basic troubleshooting for some common problems.
Where can I find my Apple Device Enrolment Program customer ID?
To find your DEP Customer ID, log into https://idmsa.apple.com/IDMSWebAuth/login.html?disable2SV=true&rv=2&appIdKey=09273cfd6b56a8ce5af52a0153d1d796d364e03a36c6e87ef21e92c77a83ef3f&path=/qforms/web/index/avs&language=US-EN&country=NZ and click on your name in the upper right corner, choosing Organisation Details from the drop-down menu will show your ID number.
What uses my iPhone or iPad's data?
Daily use of your iPhone or your iPad can use quite a lot of data without you realising.
Swap or upgrade from an old phone
Details on how to trade in a mobile phone
Mobile | Change the ring time
This article details how you can change the ring time of your mobile handset
Mobile | Hotspot and tethering
This article explains how you can connect a device to your mobile handset.
Mobile | Lost or stolen phone
This article contains steps on what you can do if your mobile device has been lost or stolen.