Prepay | Check if an Add-On is active
Discover the different ways you can check the status of your Prepay Add-On.
My One NZ | Buy a Prepay Add-On
This page explains how to buy prepay Add-Ons using our app, website or via TXT.
Prepay | Cancel an Add-On
This page explains how to cancel an Add-on using My One NZ on our app or website.
My One NZ for desktop | Buy more shared data
If you're running out of data on your Red Share plan, it's easy to buy some more.
Credit Card | Add a card through My One NZ web (One NZ A)
This article explains how you can register a new credit/Debit card to your My One NZ profile on the web.
Credit Card | Make a one-off payment through My One NZ web
This page explains how to pay your bill using a credit card via My One NZ for web.
Billing | Change bill delivery method through My One NZ web (One NZ B)
This article explains how you you can change the way we send your bills, or update the email address we used to send your bills.
My One NZ | Reset your Internet & landline password
If you've forgotten the password you use to log into My One NZ, you can request to have the password sent to your email address.
Billing | Change bill delivery method through My One NZ web (One NZ A)
This article explains how you you can change the way we send your bills, or update the email address we used to send your bills.
Billing | View bill through One NZ web (One NZ B)
This article contains steps on how to view a bill through My One NZ if B appears at the top of your invoice.