Red Share for Business | Soft data limits

Soft limits let you create up to 3 different data profiles that can be applied to every user in your group and easily managed through My One NZ.

These limits do not stop a user's data usage. It allows administrators to keep track of excessive usage by turning on email reports .

For example:

  • 5 GB for high users
  • 2GB for medium users
  • 1GB for low users

The limits can be changed at any time, and be automatically applied across any users who are currently assigned that profile.
Please note: You must be an administrator to set up a soft data limit profile and assign a user a data limit.

Steps

Set up a soft data limit profile

  1. Log into My One NZ , selecting My One NZ
    Screenshot My One NZ Web sign in
  2. Point your mouse cursor over Usage and select Data management

    The Shared data screen appears

  3. Click Settings
  4. In the Manage data limits section, click Edit
  5. Click and drag the slider to change the data limit for each profile (Low, Medium and High):
    • Increase the data limit: Drag the slider to the right.
    • Decrease the data limit: Drag the slider to the left
  6. Click Save

Assign a data limit profile to users

  1.  Log into My One NZ , selecting Mobile
  2. Point your mouse cursor over Usage and select Data management The Shared data screen appears
  3. In the Data used by sharers for this bill period section, tick the checkbox next to the users you would like to assign to a data profile
  4. Click Assign data limits
  5. Select the required data limit profile you would like to assign to the users (Low, Medium or High)
    Please note: selecting No data limit removes previously assigned data limits from the selected users
  6. Click Apply data limits
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