My One NZ App

This page explains how you can cancel an Auto Top Up that you previously set up.

This page explains how to buy prepay Add-Ons using our app, website or via TXT.

Yes, if you already have a mobile phone added to My One NZ, you can access your Rural Broadband plan details by adding it to your profile.

This page explains how to change your Prepay plan.

This page explains how to cancel a Prepay Add-on using My One NZ on our app or website.

View your latest and previous bills in the My One NZ app or online.

Follow these steps to cancel a Pay Monthly Add-On in the My One NZ app.

Your eligible One NZ services should appear automatically when you get set up with My One NZ.

This article contains steps to add data to a wireless Broadband connection.

This article covers what to do if you have forgot your My One NZ password and how you can recover or reset your password for the My One NZ service.