My One NZ | Unable to sign in
This article explains what to do if you can't sign into My One NZ
Prepay Auto Top Up | Cancel Auto Top Up
This page explains how you can cancel an Auto Top Up that you previously set up.
My One NZ | Buy a Prepay Add-On
This page explains how to buy prepay Add-Ons using our app, website or via TXT.
Can I use My One NZ to view my Rural Wireless Broadband account?
Yes, if you already have a mobile phone added to My One NZ, you can access your Rural Broadband plan details by adding it to your profile.
My One NZ | Change Prepay plan
This page explains how to change your Prepay plan.
My One NZ | Cancel a Prepay Add-On
This page explains how to cancel a Prepay Add-on using My One NZ on our app or website.
Can I view my mobile and broadband together in My One NZ?
Yes, you can view mobile and broadband accounts together in My One NZ via the mobile app.
My One NZ | How to view your bill
This article explains how you can view your bill by using My One NZ.
My One NZ | Cancel a Pay Monthly Add-On
This article explains how to cancel a Pay Monthly (On Account) Add-On using My One NZ.
My One NZ | Add a service
This article explains how you can add a Pay Monthly or a Broadband service to your account in My One NZ