My One NZ (One NZ A)

How to reset your My One NZ password

Internet & Broadband (One NZ B)

To have your password emailed to you, simply use the forgot password tool and provide the following:

1. Your customer number (Your customer number is on the top right corner of your bill - usually a 7-digit number).
2. Your username.
   
   If you're a Wave, PC Connect or Quik customer then you'll need to add one of the following extensions to your username:
   
   
   • Wave customers: username_wave
   • PC Connect customers: username_pcco
   • Quik customers: username_quik

CustomerZone (One NZ C)

Here's how to reset your password .