My One NZ App

My One NZ | Update Direct Debit Credit Card

This page explains how to update the credit card used in a Direct Debit via the My One NZ.

My One NZ | Buy a Prepay Deal

This article explains how you can buy a Prepay deal using the My One NZ app or through our website.

My One NZ | Remove credit card

This article explains how to remove a registered credit card from the My One NZ.

Prepay | How to Top Up Via Credit Card

This article contains steps on how to top up a Prepay mobile with a debit/credit card through the My One NZ App, website, TXT or calling 777.

Prepay | Top Up Via Recharge Voucher

This article contains steps to op up your Prepay by using a recharge voucher.

My One NZ | Set up Direct Debit from a credit card

This page explains how to set up a direct debit from a Credit Card (VCC) using My One NZ

My One NZ | Set up Prepay Auto Top Up with a payment card

This page explains how to set up a Prepay Auto Top Up with a credit card or debit card using My One NZ.

My One NZ app | Manage Notification Settings

This page explains how to update your My One NZ app Notification settings.

My One NZ | Unable to sign in

This article explains what to do if you can't sign into My One NZ

Prepay Auto Top Up | Cancel Auto Top Up

This page explains how you can cancel an Auto Top Up that you previously set up.

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