My One NZ App

Direct Debit | Update Credit Card through My One NZ app

This page explains how to update the credit card used in a Direct Debit via the My One NZ app.

Prepay | Buy a Prepay Deal

This article explains how you can buy a Prepay deal using the My One NZ app or through our website.

Prepay | Top Up Via Credit Card

This article contains steps on how to top up a Prepay mobile with a debit/credit card through the My One NZ App, Website, TXT or calling 777

Direct Debit | Set up a credit card using the My One NZ app

This page explains how to set up a direct debit from a Credit Card (VCC) using the My One NZ app.

My One NZ app | Manage Notification Settings

This page explains how to update your My One NZ app Notification settings.

My One NZ | Change Prepay plan

This page explains how to change your Prepay plan.

Prepay | Cancel an Add-On

This page explains how to cancel an Add-on using My One NZ on our app or website.

Credit Card | Add a card in the My One NZ app

This article explains how you can register a new credit/Debit card to your My One NZ profile via the app.

My One NZ | Cancel a Pay Monthly Add-On

This article explains how to cancel a Pay Monthly (On Account) Add-On using My One NZ.

My One NZ | Add a service

This article explains how you can add Broadband, Pay Monthly or Broadband services to the My One NZ app or through My One NZ on our website

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.