My One NZ | Update bill email address
This article explains how you can change the email that your bills are sent to through the My One NZ App.
My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
My One NZ | Set up a Direct Debit from a bank account
This page explains how to set up a direct debit from a bank account using My One NZ.
My One NZ | Reset your password
This page explains how you can reset your My One NZ password.
My One NZ | Buy a Pay Monthly Add-On
This article explains how you can buy more data, more calling minutes or TXTs for your Pay Monthly (On Account) account using My One NZ.
My One NZ | View usage
This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone
Forgotten passwords for our services
My One NZ
My One NZ | Get and manage a One NZ Pass
This article covers how to get and manage your One NZ Pass in My One NZ - whether app or on the web.
My One NZ | Top Up another person's Prepay mobile
This article explains how to top up another person's Prepay mobile using a credit card or voucher through the My One NZ app.
My One NZ | Cancel Direct Debit credit card payment
This page explains how to cancel a Direct Debit from a credit card using the My One NZ.