This article explains how you can change the email that your bills are sent to through the My One NZ App.

Before you begin

Confirm you are following the correct process by checking if you are a One NZ A,B or C customer .

If you need to change the way your bills are sent to you, follow Billing | Change bill delivery method through My One NZ App

You can also view your bill through:

• My One NZ Web
• My One NZ App

Steps

1. Log into the My One NZ app
   The main dashboard appears
2. Scroll down and tap Accounts and Billing
   

   

3. Tap Bill Preference
   

   

4. Enter your new email address into the Receive bills by email field
   

   

5. Tap Save