Mobile

This article explains how much video calls cost to make on our Prepay plans.

This article explains what our music presales are and how they work.

This article covers the most common questions and answers about the B818 modem (e.g. how to set up your modem).

Details on how change of ownerships work for Business customers

When you join us on a Pay Monthly plan (On Account), if you're not fully satisfied within the first 30 days, you can get your money back.

This article contains information on the Call Transfer feature available with One Business with Webex and how to activate and then use the feature.

This article covers how to get and manage your One NZ Pass in My One NZ - whether app or on the web.

This article covers the NZ BestMate Add-On for Prepay and Pay Monthly mobile plans.

This article contains instructions on how to use the Auto Attendant feature when you have One Business with Webex.

This article explains how to top up another person's Prepay mobile using a credit card or voucher through the My One NZ app.