My One NZ | Update Direct Debit Credit Card
This page explains how to update the credit card used in a Direct Debit via the My One NZ.
My One NZ | Buy a Prepay Deal
This article explains how you can buy a Prepay deal using the My One NZ app or through our website.
Enterprise Offer Programme | Summary
The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan.
WhoCalled | Summary
This article is about the TXT alerts you receive about a missed call which is also called WhoCalled.
Prepay | Check if an Add-On is active
Discover the different ways you can check the status of your Prepay Add-On.
One NZ's Security Dependency Register and how to add someone
One NZ maintains a Security Dependency Register for residential customers, or people living at their home, who have a life-threatening personal safety concern and whose life may be at risk without access to a phone line.
Share data from any mobile plan?
This article covers how you can share mobile data from your mobile plan or by using specific data-sharing plans.
Prepay | How to Top Up Via Credit Card
Use these handy steps about how to top up your Prepay account with your debit/credit card.
My One NZ | Change a Connection Username or Alias
If you are the primary account holder, you can personalise the names associated with connections that appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.
Prepay | Top Up Via Recharge Voucher
This article contains steps to op up your Prepay by using a recharge voucher.