My One NZ | Update Direct Debit Credit Card
This page explains how to update the credit card used in a Direct Debit via the My One NZ.
My One NZ | Buy a Prepay Deal
This article explains how you can buy a Prepay deal using the My One NZ app or through our website.
Enterprise Offer Programme | Summary
The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan.
WhoCalled | Summary
This article is about the TXT alerts you receive about a missed call which is also called WhoCalled.
Prepay | Check if an Add-On is active
Discover the different ways you can check the status of your Prepay Add-On.
One NZ's Security Dependency Register and how to add someone
One NZ maintains a Security Dependency Register for residential customers, or people living at their home, who have a life-threatening personal safety concern and whose life may be at risk without access to a phone line.
Share data from any mobile plan?
This article covers how you can share mobile data from your mobile plan or by using specific data-sharing plans.
Prepay | How to Top Up Via Credit Card
Use these handy steps about how to top up your Prepay account with your debit/credit card.
My One NZ | Change a connection's username/nickname
If you are the primary account holder, you can personalise the names of connections which appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.
Prepay | Top Up Via Recharge Voucher
This article contains steps to op up your Prepay by using a recharge voucher.