Mobile

My One NZ | Buy a Prepay Deal

This article explains how you can buy a Prepay deal using the My One NZ app or through our website.

Enterprise Offer Programme | Summary

The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan.

WhoCalled | Summary

This article is about the TXT alerts you receive about a missed call which is also called WhoCalled.

Prepay | Check if an Add-On is active

Discover the different ways you can check the status of your Prepay Add-On.

One NZ's Security Dependency Register and how to add someone

One NZ maintains a Security Dependency Register for residential customers, or people living at their home, who have a life-threatening personal safety concern and whose life may be at risk without access to a phone line.

Share data from any mobile plan?

This article covers how you can share mobile data from your mobile plan or by using specific data-sharing plans.

Prepay | How to Top Up Via Credit Card

Use these handy steps about how to top up your Prepay account with your debit/credit card.

My One NZ | Change a connection's username/nickname

If you are the primary account holder, you can personalise the names of connections which appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.

Prepay | Top Up Via Recharge Voucher

This article contains steps to op up your Prepay by using a recharge voucher.

Xport Portal | Reset a Password

You can follow the steps below to reset a Xport Portal or One Business with Webex app password.

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