Mobile

One Business with Webex | Call Pick-Up & Call Park

This article explains how to setup, use and configure Call Pick-Up and Call Park.

Buying a Product or Service

Sign up to new products, purchase additional services, online order support, device guides and articles on how to activate services.

Prepay Top Ups

Links to guides on how to top up your Prepay service, setting up Auto Top Ups or other Top Up queries

One Business with Webex | Voicemail PIN Reset

This article contains information on resetting the PIN for Voicemail (VM) for One Business with Webex.

One Business with Webex | Add Contacts in Xport Portal

This article explains how can add contacts in Xport Portal for One Business

One Business with Webex | Check if Audio Device is Connected

This article explains how you can check if Webex is connected to an audio device for cannot make calls or cannot receive calls issue.

Direct Debit | Cancel Direct Debit from a Bank Account using My One NZ app

This page explains how to cancel a Direct Debit from a bank account using the My One NZ app.

One Business with Webex | Upgrade free Webex account to One Business with Webex

This article contains steps to upgrade a free Webex account to One Business with Webex

One Business | Migration User pricing overrides

This article contains details on the migration of our One Business customers onto our One Business with Webex witch started 28th August 2023.

One Upgrade | About

This article contains details about One Upgrade and how it works.

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