OneNumber | About
This article contains information about OneNumber
My One NZ | Check orders
This article explains how you can check Online Shop orders that you have submitted through our My One NZ App.
My One NZ | Check what plan you are currently on
This article explains how to check what your current plan is through the My One NZ.
My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
One Business with Webex | Access Call Settings
This article contains information on how to access your call settings (which can be used to enable a range of calling features) on both your desktop and mobile One Business with Webex app.
Unlock a One NZ mobile phone | All available instructions
This article lists all the available unlock instructions for One NZ mobiles
Prepay | About Zero Credit
All about what you can do if you have no credit on your Prepay.
Unregistered SIM or Not Registered on Network message
This message will be caused by either a locked/defective phone, or a faulty SIM card.
Deco X58 | Insert a new SIM card in the modem
This page explains how to remove and insert a SIM card into a Deco X58 modem.
Deco app | Check Wireless Broadband signal strength
This page explains how to check the Wireless Broadband signal strength your Deco device is receiving.