My One NZ | Check what plan you are currently on
This article explains how to check what your current plan is through the My One NZ.
My One NZ | Change billing delivery method
This article explains how you can change or update the way your invoice is sent to you.
One Business with Webex | Access Call Settings
This article contains information on how to access your call settings (which can be used to enable a range of calling features) on both your desktop and mobile One Business with Webex app.
Unlock a One NZ mobile phone | All available instructions
This article lists all the available unlock instructions for One NZ mobiles
Prepay | About Zero Credit
This article explains what you can do if you have no credit on your Prepay account.
Unregistered SIM or Not Registered on Network message
This message will be caused by either a locked/defective phone, or a faulty SIM card.
Deco X58 | Insert a new SIM card in the modem
This page explains how to remove and insert a SIM card into a Deco X58 modem.
Deco app | Check Wireless Broadband signal strength
This page explains how to check the Wireless Broadband signal strength your Deco device is receiving.
Guide to unlock the Vodafone Smart P11
Switch the phone off Insert non-One NZ SIM card Switch the phone. The device will display Network locked or SIM ME lock Enter the SIM unlock code Select OK Phone should now be unlocked.
Mobile | Manage services by TXT
This article provides a list of different TXT codes that you can use to manage your One NZ mobile services.