Mobile

My One NZ app | Reset your password

This page explains how you can reset your My One NZ app password.

My One NZ | Buy a Pay Monthly Add-On

This article explains how you can buy more data, more calling minutes or TXTs for your Pay Monthly (On Account) account using My One NZ.

BestMates | Buy and manage via TXT

This article list useful TXT services to buy and manage BestMates.

Family Add-On | Buy and manage via TXT

This article list useful TXT services to buy and manage Family Add-On.

Account management | General TXT services

This article shows useful TXT services to available to both Pay Monthly (On Account) and Prepay connections.

Account management | TXT services for Pay Monthly mobile

This article list useful TXT services available to Mobile Pay Monthly (On Account) connections.

Add-Ons | Manage a Prepay service by TXT

This page provides the TXT codes you can use to check your Prepay balances.

Billing | View bill through One NZ web (One NZ A)

This article explains how you can use your computer to view your bill online.

Simple mobile conference calling with groupCall

With groupCall you can talk to up to four people (on mobiles or landlines) at once in a mobile conference call. It's great for talking to your whole family or team. There's no cost to activate it, you simply pay for each call at your standard plan rate for that call.

Wireless Broadband home phone | Manage Call Waiting

Let's you know when someone is trying to call you while you're on another call.

Internet Explorer Not Supported

Please note that we do not support Internet Explorer. For optimal browsing we recommend Chrome, Safari, or Firefox.