Ensure that your Samsung phone and Watch are paired via Bluetooth before beginning. See Samsung pairing instructions.

1. Open the Galaxy Wearables app on your phone, tap Watch Settings and then Mobile plans.
2. Tap Next on the Set up a mobile plan screen.
3. Enter your My One NZ username (email address) and password if prompted, and tap Login.
4. Read the terms and conditions, tick the box to agree, the tap Accept.
5. Tap Sign-up to activate OneNumber.
6. If successful, a confirmation screen will pop up to let you know your Galaxy Watch is connected. Tap Done.
7. The screen will show setting up mobile plan, you will be prompted if you want to use your One NZ Plan. Tap Use Plan.
8. Once set up is complete, the screen will show Welcome to One NZ. Tap Done.
9. A text will be sent when your OneNumber is active.
   

Ensure that your iPhone and Apple Watch are paired via Bluetooth before beginning. See Apple pairing instructions.

1. Open the Apple Watch app on your iPhone, scroll down and tap Add a new Plan.
2. Tap Set Up Mobile.
3. Enter your My One NZ username and password if prompted to log in, then tap Login.
4. Red the terms and conditions, tick the box to agree, then tap Accept.
5. If successful, a confirmation screen will pop up to let you know your OneNumber will be activated. Tap Done.
6. A text will be sent when your OneNumber is active.

If you're an Enterprise customer who does not have access to My One NZ App, you'll need to contact us to place a request to purchase OneNumber for one or more mobile connections. Once that is complete, users of those mobile connections will receive a TXT informing them they can activate OneNumber.