Making a Payment/Top Up

Assistance with how to make a payment, Top Up, setup a direct debit, change the way you make a payment or experiencing an issue with a payment

Making a Payment/Top Up

Before you start

Should I choose One NZ A, B or C?

Need to make a Prepay Top Up

Ways to pay your account

Card payment through My One NZ

Pay with internet banking

Setup Direct Debit

Forms for setting up automatic payments

Via Credit Card through in My One NZ

Via Bank Account in My One NZ

Via Bank Account through the One NZ website

Need to make a change to how you make payments?

Update Direct Debit Credit Card My One NZ app

Cancel Direct Debit credit card in My One NZ

Add credit card in My One NZ app

Remove credit card My One NZ

Have an issue with a payment?

Missing Payment?

Need a refund

Direct Debit payment issues

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