Phone Divert | User guides for legacy copper phone lines
This article explains how to set up and manage Call Diversion on ADSL/VDSL copper phone lines.
Call Control | User guides for legacy copper phone lines
This article explains how to manage Call Control on ADSL/VDSL copper phone lines.
Voicemail | Send message from your number to another (ADSL/VDSL)
This article contains steps to send a message from your voicemail to another voicemail on an ADSL/VDSL connection
CustomerZone | View usage
This page explains how to view your monthly usage and Usage history on your computer using Customer Zone.
My One NZ | View usage
This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone
Technicolor 7210D | Change Wi-Fi name or password
Technicolor 7210D modem guide to personalise a Wi-Fi name and/or password
Three-Way Calling | User guides for ADSL/VDSL legacy copper phone lines
This article explains how to manage Three-Way Calling on copper phone lines for ADSL/VDSL connections.
Three-Way Calling for home phone (HFC Broadband)
With Three-Way Calling, getting together with family and friends couldn't be easier. With the press of a button, people in three different locations can share one phone call at the same time. There is a monthly fee for Three Way Calling.
Options for callers leaving you a home phone message (HFC)
After leaving you a message, your callers can press 1 for additional options:
About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.