Fixed Line Broadband Connection

Remote Phone Divert | Cancel Divert for HFC Connections

This article provides steps on how you can cancel a remote phone divert for an HFC connection.

Remote Phone Divert | User guides for legacy Copper phone lines

This article explains how to set up and manage Remote Call Diversion on copper phone lines.

Phone Divert | User guides for legacy copper phone lines

This article explains how to set up and manage Call Diversion on ADSL/VDSL copper phone lines.

Call Control | User guides for legacy copper phone lines

This article explains how to manage Call Control on ADSL/VDSL copper phone lines.

Voicemail | User guides for Legacy Copper phone lines

This article explains how to set up voicemail on your legacy copper phone line.

Voicemail | Send message from your number to another (ADSL/VDSL)

This article contains steps to send a message from your voicemail to another voicemail on an ADSL/VDSL connection

CustomerZone | View usage

This page explains how to view your monthly usage and Usage history on your computer using Customer Zone.

My One NZ | View usage

This article explains how to check Call, TXT, Data and Internet usage and see how much data you may have left through our website, My One NZ App and CustomerZone

Using Split Reporting

This article covers how to explain Split Reporting to users, billing cycles and data security.

Getting One NZ Broadband installed at your business

This article shows an overview of the three step process for getting Ultra Fast Broadband installed at your place of business.

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