This article provides steps on how you can cancel a remote phone divert for an HFC connection.
Before you begin
Calls to deactivate Phone Divert Remote will be charged to the account of the phone from which the call is made
Steps
From your home phone
- Enter the cancel code #23
- You'll hear two beeps to indicate that Phone Divert Remote has been cancelled
From any other phone
- Dial the relevant number shown below from any phone. Remember to use the area code when
dialling from a mobile phone or from outside your local calling area.
Wellington 04 939 2372 (939 CDRA)
Christchurch 03 982 2372 (982 CDRA) - Enter the phone number (that is, the number you have been diverting calls from) and your PIN, followed by #. You must enter the phone number and the PIN in succession for the deactivation to work
- Enter #23 then press #
- You'll hear two beeps to indicate that Phone Divert Remote has been cancelled.