This article covers how to explain Split Reporting to users, billing cycles and data security.

Split Reporting is a tool that provides seamless cost allocation for all mobile calls and data, right down to the little things like TXT-a-Park charges. Employees can use any device or app with certainty about who is responsible for voice or data costs, rather than spend hours poring through bills with a highlighter.

It allows different profiles of work and personal spend allowances depending on job role or grade.

It removes costs incurred from trying to recover personal spend (e.g. employees highlighting bills, administration time and bank charges) as well as improving employee satisfaction (you no longer need to restrict any type of personal usage).

For more information, speak to your Account Manager.

If you are having technical difficulties contact your service team on 0800 400 888.

How do I explain the benefits of Split Reporting to my employees?

Employees can use their preferred devices at work and at home for whatever they want. They no longer need to be restricted. So if they want to download a movie for their kids or TXTaPark or call home from an overseas holiday, they can.
There's a clear line between business and personal use as salary sacrifice is transparently negotiated and managed. The employee will receive a personalised email and report each month detailing all their usage and the splits between business and personal use.

Does Split Reporting include billing account level charges?

No, only connection level charges are included in Split Reporting.

How does the billing cycle work with Split Reporting?

Split Reporting works on a monthly cycle aligned to your mobile invoice date. Each month the same billing file that creates your invoice gets sent to the Split Reporting platform. This billing file gets reviewed for 'exceptions', such as new connections or new types of usage, and an email is sent to the Split Reporting administrator notifying them that action is required. There is a 14-day period to address the exceptions before reports are distributed.

Is there a minimum commitment term for Split Reporting?

There is no minimum term, however, we do request 30 days' notice should you wish to cancel Split Reporting.

What's the difference between Split Reporting and Cross Cost Centre Allocation?

Each addresses a very different business need. Split Reporting is a highly customisable tool to help businesses with the challenge of managing personal spend on either company owned or employee owned devices. Cross Cost Centre Allocation (CCCA) provides the ability to reallocate costs (pricing plans and all other costs) between different cost centres. This can be done by cost centre budget or by percentage.

Can I have Cross Cost Centre Allocation without Vodafone Reporting?  >

How many profiles and cost centres can I have in Split Reporting?

You can have as many profiles and cost centres as you like - there is no restriction.

How do I sign up for Split Reporting?

We recommend you speak to your Account Manager first who can discuss how Split Reporting works and talk you through the set up options.

Once you have decided to proceed your service team can enable Split Reporting for you. You will then receive a welcome email with next steps.

Are usage alerts available with Split Reporting?

No, Split Reporting works on mobile and data spend only. It doesn't contain any usage information.

With Split Reporting where does our information sit? Is it secure?

Split Reporting is hosted securely in New Zealand by our existing billing partner, Western Mailing.

What are Split Reporting spend alerts?

Spend alerts is an optional feature which allows you to set personal spend alerts for profiles of users. Any employees' whose personal spend exceeds the alert set for their profile will be highlighted in the monthly Administration Split Report, enabling action to be taken if required prior to salary sacrifice.

With Split Reporting can I have multiple devices and different profiles per employee?

Yes, you can. For example, John Smith may have both an iPhone and an iPad. Each could be on a different profile. The iPhone may be 100% company funded for data where as the tablet may require John to contribute up to $50 for personal data spend.

Are any connection level plans excluded from Split Reporting?

Connections which are typically not attributed to an employee will not be shown in the Split Reporting tool, including multiTXT , M2M connections, Corporate Connect, Stream Data plans, GPRS Pulse plans. They will however show in the reporting marked as 'no profile'. This will help you reconcile to your monthly bill if required.

Does Split Reporting take into account GST?

No. All charges shown in Split Reporting are exclusive of GST. GST is shown collated on your bill rather than at an individual charge level, so it cannot be subjected to the split allocation rules.

Does it matter what plans we are on?

All mobile voice or data that appears on your mobile bill at a connection level will be visible on Split Reporting excluding  former TelstraClear MVNO and Prepay connections.