Rewards Music Presales | Summary
This article explains what our music presales are and how they work.
Technicolor 7210D Modem | Step-by-step guide
This article covers the most common questions and answers about the 7210D Modem (e.g. how to set up your modem).
About business account ownership transfers
Details on how change of ownerships work for Business customers
About our Network Guarantee
When you join us on a Pay Monthly plan (On Account), if you're not fully satisfied within the first 30 days, you can get your money back.
Caller ID | User guide for HFC legacy copper phone lines
This article contains steps on how to manage Caller ID on copper phone lines for Cable/HFC connections.
Run a trace route on your PC
This article is about running a Trace Route, which helps us to identify where a connection issue might be.
Enterprise Offer Programme | Summary
The Enterprise Offer Programme provides a discount on plans that come with a new mobile, or if you simply can't part with your current mobile, you could get a discounted SIM-only calling plan.
My One NZ | Change a Connection Username or Alias
If you are the primary account holder, you can personalise the names associated with connections that appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.
About Split Reporting
Find out how Split Reporting works, how to set it up and manage it, and how it helps your organisation separate business and personal mobile costs.
Payments | Setup direct debit via Bank Account through the website
This page explains how to set up a direct debit from a Bank Account through the One NZ website.