My One NZ | Change a Connection Username or Alias
If you are the primary account holder, you can personalise the names associated with connections that appear in My One NZ. This is great if there is a new family member getting a phone, or if a phone changes hands in the family.
About Split Reporting
Find out how Split Reporting works, how to set it up and manage it, and how it helps your organisation separate business and personal mobile costs.
DN8245 Modem/Router | Frequently Asked Questions
Learn more about the Huawei DN 8245 Modem/Router with these common questions and answers.
Payments | Setup direct debit via Bank Account through the website
This page explains how to set up a direct debit from a Bank Account through the One NZ website.
018 Directory Assistance | Summary
This article provides details about 018 Directory service.
About broadband speeds
We can provide the fastest speed available for your broadband plan.
Broadband | Change your password (One NZ B)
This article walks you through the steps to change your One NZ broadband password if you are a One NZ B customer.
Account Details | How to find your customer/account number
This article explains where you can find your One NZ account number.
One NZ B and C bill | Summary
We try and make your Broadband and phone bill as simple to understand as possible.
Broadband | Change plan
This article explains how you can change plan options with your One NZ Broadband plan.