Find out how Split Reporting works, how to set it up and manage it, and how it helps your organisation separate business and personal mobile costs.
What is Split Reporting?
Split Reporting helps your organisation allocate mobile voice and data charges between business and personal use.
It can be used with company-owned devices, Bring Your Own Device (BYOD), or a combination of both. Employees can use their preferred smartphones, tablets and apps while your organisation has a clear view of who is responsible for different mobile costs.
Split Reporting can also support different work and personal spend allowances for employees based on their role or profile.
How to access Split Reporting
Split Reporting is accessed through your existing My One NZ account.
Once Split Reporting has been enabled for your organisation, you’ll receive a welcome email with the next steps. Sign in to My One NZ and you’ll see Split Reporting in the side menu.
If you don’t already have My One NZ set up, we can help you get started.
How to sign up
Talk to your Account Manager about whether Split Reporting is right for your organisation and the available setup options.
Once you’re ready to proceed, your service team can enable Split Reporting for you. You’ll then receive a welcome email explaining what to do next.
Devices and access
Split Reporting can be set up for One NZ users across different devices, including a mix of employee-owned and company-owned devices.
We recommend accessing Split Reporting using a web browser on a desktop or laptop. The tool requires JavaScript and is not optimised for use on a tablet or smartphone.
Set up a new employee
To add a new employee:
- Go to the Manage tab.
- Open the employee screen and select Add employee.
- Set up the employee’s details.
- Go to the connections screen.
- Assign the relevant connection and profile to the employee.
If a new connection isn’t showing yet, it may take a few days for the connection details to appear in Split Reporting.
Customise Split Reporting
You can customise Split Reporting to match your organisation’s mobile policy.
Options include:
- creating as many profiles and cost centres as you need
- setting percentage or dollar splits against charges
- adding personal spend alerts to reporting
- reporting by cost centre
- adding up to 10 custom data fields against employees or cost centres
- choosing which reports are sent, their format and who receives them.
An employee can also have multiple devices with different profiles. For example, one device could be fully company-funded while another requires the employee to contribute towards personal data costs.
How the monthly reporting cycle works
Split Reporting follows a monthly cycle aligned with your mobile invoice date.
Each month, billing information is sent to Split Reporting and checked for exceptions. These are items that need attention before your reports are finalised, such as:
- a connection that hasn’t been assigned to an employee
- a new type of charge or usage
- an unallocated cost centre.
You have 14 days to review and address exceptions.
The Administration Split Report is sent on day 10 for review. You can make further changes before the full set of activated reports is sent to recipients on day 14.
We recommend reviewing exceptions each month to help keep your reporting accurate.
Personal spend alerts
Personal spend alerts are an optional Split Reporting feature.
You can set personal spend thresholds for different employee profiles. If an employee’s personal spend exceeds the amount set for their profile, they’ll be highlighted in the monthly Administration Split Report so you can review it before any salary-related recovery is processed.
Split Reporting doesn’t provide real-time usage alerts. It works with the mobile and data charges that appear in your billing information.
What charges are included?
Split Reporting includes mobile voice and data charges that appear on your bill at an individual connection level.
Billing account-level charges aren’t included.
Some connections that aren’t usually assigned to individual employees may appear in reports as No profile to help you reconcile the Split Reporting information with your monthly bill.
All charges shown in Split Reporting are exclusive of GST. GST is shown separately on your bill and can’t be included in the split allocation rules.
Split Reporting charges
Split Reporting is charged monthly based on the total number of active mobile and data connections your organisation has.
A setup charge also applies. The amount depends on the number of connections and whether your organisation completes the setup or One NZ assists with it.
Talk to your Account Manager for information about pricing and setup options.
Split Reporting and Cross Cost Centre Allocation
Split Reporting and Cross Cost Centre Allocation (CCCA) are designed for different business needs.
Split Reporting helps organisations separate business and personal mobile costs for employee-owned or company-owned devices.
Cross Cost Centre Allocation lets organisations reallocate costs between different cost centres, either by budget or by percentage.
Talk to your Account Manager if you’re unsure which option best suits your organisation.
How your information is stored
Split Reporting is hosted securely in New Zealand by One NZ’s billing partner, Western Mailing.
Cancelling Split Reporting
There’s no minimum commitment term for Split Reporting.
If you no longer want to use the service, contact your service team. 30 days’ notice is required to cancel.
Need help?
For more information about Split Reporting, talk to your Account Manager.
If you’re experiencing technical difficulties, contact your One NZ service team on 0800 400 888.