OneDrive for Business | FAQs
OneDrive for Business provides file storage online so that you can access your documents anywhere and on any device. Here are links to the most commonly asked questions, and answers.
Deco App | Change Wi-Fi Band
This page explains how to change the Wi-Fi band a Deco unit broadcasts (2.4GHz, 5GHz or both) using the Deco app.
Options for callers leaving you a home phone message (HFC)
After leaving you a message, your callers can press 1 for additional options:
Broadband and home phone plans | Early Termination Fee
An Early Termination Fee (ETF) may apply when you choose to end your plan's contract (which includes closing your account) or transfer to a new plan before it's end date.
About email block listing
Email block listing is a process used by organisations' email system to determine if emails should be rejected or accepted based on a predefined set of rules, such as where the emails are being sent from.
Call Waiting | User guides for voice calling over broadband
This article explains how to manage Call Waiting on VoIP for ADSL/VDSL, Fibre or HFC connections.
About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.
Simultaneous Call Diversion on a business landline
Simultaneous Call Diversion allows you to have multiple Call Diversion features active at the same time. For example: you could have Call Diversion Busy & Call Diversion Answer activated. You will need to have Simultaneous Call Diversion provisioned on the line to use this service - please call us on 888 to activate.
Rewards Music Presales | Summary
This article explains what our music presales are and how they work.
B818 Modem | Step-by-step guides
This article covers the most common questions and answers about the B818 modem (e.g. how to set up your modem).