Caller ID | User guides for ADSL/VDSL legacy copper phone lines
This article contains steps on how to manage Caller ID on copper phone lines for ADSL/VDSL connections.
About your Primary Rate Access (PRA) network upgrade
Why change? The PSTN network^ around New Zealand is being shut down over the next 5 years with some features being decommissioned in the near future, so we need to get your business ready. As a result we rolling out a network change that will enable your business to transition from PSTN to fibre.
How to recycle your old modem
We can help you take care of your old modem when you're finished with it.
About our Always Connected broadband promise
This article provides answers for the most common questions about our Always Connected broadband promise.
Call Diversion on a copper business landline
This article explains how you can redirect calls from your business landline to another number of your choice. It could be another landline, your voice message box, a pager service or an alternative local access network provider.
What causes high broadband data use at home?
This article details some of the most common Internet activities that can generate high data use. This is meant as a guide and does not go into specifics.
Remote Phone Divert | Set up for home phone (HFC)
This article contains steps on how to setup remote phone divert on your HFC home phone.
Call Waiting | User guides for ADSL/VDSL legacy copper phone lines
This article explains how to manage Call Waiting on copper phone lines for ADSL/VDSL connections.
Customise your home phone greetings (HFC)
You can choose from a variety of greeting options for your home phone.
Three-Way Calling | User guides for voice calling over broadband
This article explains how to manage Three-Way Calling on VoIP for ADSL/VDSL, Fibre or HFC connections.