Switch to Rural Wireless Broadband
If you want to swap your fixed broadband plan for Rural Wireless Broadband, call us on 0800 777 035 (business customers, talk to your Account Manager or call us on 0800 777 041
Can I travel with my One NZ broadband
No your One NZ broadband connection is installed on your phone line at your property so it can't be used on any other phone line.
OneDrive for Business | FAQs
OneDrive for Business provides file storage online so that you can access your documents anywhere and on any device. Here are links to the most commonly asked questions, and answers.
Deco App | How to change your WiFi network band
Here you can follow the steps to change the WiFi band a Deco unit broadcasts (2.4GHz, 5GHz or both), by using the Deco app.
Options for callers leaving you a home phone message (HFC)
After leaving you a message, your callers can press 1 for additional options:
Broadband and home phone plans | Early Termination Fee
An Early Termination Fee (ETF) may apply when you choose to end your plan's contract (which includes closing your account) or transfer to a new plan before it's end date.
About email block listing
Email block listing is a process used by organisations' email system to determine if emails should be rejected or accepted based on a predefined set of rules, such as where the emails are being sent from.
Call Waiting | User guides for voice calling over broadband
This article explains how to manage Call Waiting on VoIP for ADSL/VDSL, Fibre or HFC connections.
About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.
Simultaneous Call Diversion on a business landline
Simultaneous Call Diversion allows you to have multiple Call Diversion features active at the same time. For example: you could have Call Diversion Busy & Call Diversion Answer activated. You will need to have Simultaneous Call Diversion provisioned on the line to use this service - please call us on 888 to activate.