Options for callers leaving you a home phone message (HFC)
After leaving you a message, your callers can press 1 for additional options:
Broadband and home phone plans | Early Termination Fee
An Early Termination Fee (ETF) may apply when you choose to end your plan's contract (which includes closing your account) or transfer to a new plan before it's end date.
About email block listing
Email block listing is a process used by organisations' email system to determine if emails should be rejected or accepted based on a predefined set of rules, such as where the emails are being sent from.
Call Waiting | User guides for voice calling over broadband
This article explains how to manage Call Waiting on VoIP for ADSL/VDSL, Fibre or HFC connections.
About the Account Administration Fee
This page provides answers to questions you may have about the Account Administration Fee.
Simultaneous Call Diversion on a business landline
Simultaneous Call Diversion allows you to have multiple Call Diversion features active at the same time. For example: you could have Call Diversion Busy & Call Diversion Answer activated. You will need to have Simultaneous Call Diversion provisioned on the line to use this service - please call us on 888 to activate.
Rewards Music Presales | Summary
This article explains what our music presales are and how they work.
B818 Modem | Step-by-step guides
This article covers the most common questions and answers about the B818 modem (e.g. how to set up your modem).
Technicolor 7210D Modem | Step-by-step guide
This article covers the most common questions and answers about the 7210D Modem (e.g. how to set up your modem).
Call Control | User guides for voice calling over broadband
This article explains how to manage Call Control on VoIP for ADSL/VDSL,Fibre or HFC connections.