Mobile | Network Coverage Summary
This article explains One NZ's mobile network coverage.
Move business broadband services to a new address
We understand that moving your business to a new location can be stressful. In order to relocate your telecommunications services with the minimum interruption to your business, we need as much notice as possible, preferably not less than 2 weeks.
Put a mobile account on hold
You can temporarily put a Pay Monthly account on hold for a period of up to three months by giving us one month's notice.
Mobile | How to use our mobile coverage tool
Learn how to check coverage in your area by using our coverage tool.
4G Wireless Broadband: Connect devices to Wi-Fi
You can connect up to 32 Wi-Fi capable devices to the Wireless Broadband modem at any one time.
About excess broadband data charges
This article covers potential charges for broadband data use above your monthly allowance.
Mobile | No coverage indoors at your house
What to do if you have no mobile coverage inside your home even if your area has coverage.
Wireless and Rural Broadband | Buy more data
This article contains steps to add data to a wireless Broadband connection.
Fees and charges FAQs | Mobile, Wireless Broadband and Home Phone Wireless
Most people pay their bill when it's due, however when you don't pay on time the cost for us to chase overdue bills is substantial.
About known TXT and email hoaxes
This article contains details about TXT and email scams that we know.