Find out which email domains One NZ uses so you can check whether an email you’ve received is from us.
Is this email really from One NZ?
Yes — emails sent from the one.nz and vngs.co.nz domains can be from One NZ.
Emails from one.nz
We use the one.nz domain to send branded emails with information about One NZ products, services and offers.
If your email provider is marking these messages as spam, add no-reply@one.nz
to your Safe Senders list or mark the email as Not Spam.
Emails from vngs.co.nz
One NZ Next Generation Services is part of One NZ.
We use the vngs.co.nz domain to send activation and password reset emails for some of our products and services, including One Business and Office Net Cloud.
If your email provider is marking these messages as spam, add the @vngs.co.nz domain to your Safe Senders list or mark the email as Not Spam.
Still unsure about an email?
If you’re unsure whether an email is genuine, check the sender’s email address carefully before following any links or providing information.